HDCinematics.com Application Support Page



HDCinematics.com applications are provided as-is and have limited support for registered users.

Should you experience problems please fill in the following form and describe your support issue as clearly as possible.

Please check the Common Problems page before requesting support

Please open the Convert V4 License Dialog and copy / paste your license key below



Enter your email address used for purchase (Verified PayPal email address)



Enter the Convert V4 version here *


Camera Type (if known)


Source resolution

Source frame rate - fps

Please enter a description of the support issue or question

* Required fields


Please be sure to include your PayPal email address when corresponding.

You can contact me directly at wnorton@hdcinematics.com

This software application is not covered by any warranty nor guaranteed to work for your application